Why is UPS asking me to pay customs if you cover those fees?
We do cover all import fees, duties, and taxes by default — they’re billed directly to our UPS account.If UPS asks you to pay anything, it’s likely a mistake on their side. Just let us know immediately, send a screenshot or receipt if possible, and we’ll refund you the full amount.We’ll also follow up with UPS to make sure it doesn’t happen again.
Grab the opportunity to expand your photography business
Join the Wooden Banana family and start selling exceptional photo albums and other products as part of your service. We work with professional photographers only.
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